COVID-19 - Orders are being sent out as normal but we are expecting that there may be some delays in the delivery network. Please be assured that we are still sending out orders as normal, with LoveHearts where possible!
Standard Delivery - Most items are sent by Royal Mail Tracked 48. Standard delivery charge is £3.45. Any UK orders over £100 will qualify for free standard delivery. We pride ourselves on our speedy service. If we receive payment by 2pm we aim to send out orders the same day, if not the following day. Heavier items are usually sent by DPDLocal.
Next Working Day Delivery - We also offer a next working day courier service using DPDLocal for urgent items at a flat rate of £7.50. Orders need to be placed by 2pm to allow time for packing and collection. This service delivers Monday – Friday so if you order after 2pm on a Friday the order will be sent Monday (or Tuesday if there is a Bank holiday) and delivered the following day. Unfortunately the courier is unable to deliver to Highlands and Islands.
Special Orders Items - Do not qualify for free standard delivery (this includes custom screen orders and heavy studio equipment).
We can now ship to the Republic of Ireland, Denmark, France, Germany, Italy, Portugal, Slovakia and Sweden - the prices displayed on the website will be including VAT but when you checkout the price you pay will exclude VAT. You will be charged Tax at your local rate plus any extra clearance fees and duties. Unfortunately these charges are out of our control and by making a purchase from our site you are eligible to pay these charges.
Unfortunately we had to close our online shop to orders outside of the UK because of Brexit and to change all our despatch systems. We are in the process of testing each EU country and will open them gradually. We love our European customers and are very sorry to have to pause. Please check back to this page to see when you country is reopened.
We deliver to European destinations using a tracked courier service the price charged will depend on the destination and is a flat rate service.
Currently on pause: Austria, Belgium, Czech Republic, Hungary, Lithuania, Luxembourg, Netherlands Poland, Slovenia, Spain, Estonia, Latvia, Bulgaria, Croatia, Finland, Romania, Greece
Any countries not listed would be by special arrangement please email firstname.lastname@example.org with a list of the items required for a price.
Large presses and machinery are subject to individual delivery costs - please email email@example.com for a price.