We are sorry you wish to return an item.
Please email email@example.com to inform us you are going to return an item.
Please include the following information in the email and parcel: Your name, Email address, Order number and a reason for return.
Please read below for further information.
- Please return the item unused and in the original packaging within 30 days of receipt. Please ensure items are well wrapped as damaged items cannot be refunded.
- All items must be returned un-used an in new, saleable condition with all manufacturers packaging intact. Returned products that cannot be resold by us will not be refunded.
- Any return shipping costs will be your responsability.
- We recommend that if items are returned a certificate of postage is obtained as goods remain your responsibility until received by Handprinted. Your statutory rights are not affected. We are unable to issue a refund until the goods arrive back with us.
- If you have used an item we are unable to accept a return.
- If a refund is required, we will only refund the value of the goods, and not the shipping cost. We will issue your refund within 5 working days. We reserve the right to charge a postage fee for an item that qualified for free delivery.
- Unfortunately we do not offer exchanges.
- Cut fabric lengths or special orders are not eligible for a refund. We reserve the right to charge any delivery costs incurred by Handprinted.
22 Arun Business Park