We are sorry you wish to return an item. 

Please email to inform us you are going to return an item.

Please include the following information in the email and parcel: Your name, Email address, Order number and a reason for return.

Please read below for further information.

  • Please return the item unused and in the original packaging within 30 days of receipt. Please ensure items are well wrapped as damaged items cannot be refunded.
  • All items must be returned un-used an in new, saleable condition with all manufacturers packaging intact. Returned products that cannot be resold by us will not be refunded. 
  • Any return shipping costs will be your responsability. 
  • We recommend that if items are returned a certificate of postage is obtained as goods remain your responsibility until received by Handprinted. Your statutory rights are not affected. We are unable to issue a refund until the goods arrive back with us.
  • If you have used an item we are unable to accept a return.
  • If a refund is required, we will only refund the value of the goods, and not the shipping cost. We will issue your refund within 5 working days. We reserve the right to charge a postage fee for an item that qualified for free delivery.
  • Unfortunately we do not offer exchanges.
  • Cut fabric lengths or special orders are not eligible for a refund. We reserve the right to charge any delivery costs incurred by Handprinted.

Return address:

22 Arun Business Park
Shripney Road
Bognor Regis
PO22 9SX